anti·ntwrk
Support
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Account and privacy
Who can join anti·ntwrk?
The social network is for adults aged 18 or over. Create an account or use an available sign-in provider. HERO WORLD is a separate game with its own rules.
I cannot sign in. What should I do?
Use password recovery on the sign-in form. If you registered through Google, try that same provider. Never send us your password, login code or payment card details. You can contact support below without signing in.
Who can see my profile and publications?
Choose the audience before publishing. Your profile and Kindness balance can be public; private messages and account settings are not. Blocking someone does not erase messages already delivered. Review your privacy settings.
How do I delete my account or request my data?
Open your profile settings for account deletion. For data access or privacy questions, contact us using the address in the Privacy Policy. We may verify account ownership; some records must be retained for legal or security reasons.
Feed and connections
How is my feed ordered?
For you considers subscriptions, language, freshness, reputation and available Kindness. Latest favours recent publications; My network focuses on your connections. No author is guaranteed a fixed position or reach.
Why do I see a publication again?
The feed reduces recently viewed content, but can start another round when new eligible publications run out. Clearing browser data or using another device can affect this. The new-publications button loads updates when you choose.
How do I find people, groups and topics?
Use People, Pages and groups, or Search. Add friends and subscribe to communities. Hashtags in publication text link to related content; popular tags favour the language of your interface.
Posts, articles and sharing
How do I translate a publication?
Sign in and choose Translate from the publication menu (⋯). Google Translate provides an automatic translation into your interface language; Show original restores the source. Formatting is preserved. Video captions can be translated, but audio is not translated. Translations may contain errors. Google Cloud Translation
How do I publish a post or an article?
Click the compact composer in the feed. Choose Post or Article; articles have a title, subtitle and body. Add up to 50 photos or one uploaded video, select the audience and publish. Video processing must finish before the publication can be saved.
Can I edit or remove a publication?
Open the publication menu. Editing is available for 12 hours; you can remove your own publication. A fact-check applies only to the text version checked, not to later edits.
How do I repost or send a publication?
Choose Share, then repost to your feed or a page or group where you can publish, send a message, or copy the link. Reposting depends on access to the original and its sharing permissions. Your accompanying text appears above the original.
Reels and Stories
How do I add a Reel or Story?
Create a Reel from the feed, or use the plus on your avatar to add a Story. The upload form opens in a dialog. Reels appear among publications; Stories appear in the row above the feed and expire after 24 hours.
Which video files can I upload?
Use MP4, MOV, WebM or M4V up to 500 MB. Reels and Stories are limited to 90 seconds. A post or article can contain one video up to five minutes long; a longer file is trimmed to its first five minutes before upload. Upload goes directly to our video provider. Keep the page open until upload finishes.
Why is my video not visible yet?
Uploading and processing take time. A video becomes available only after successful processing and publication, subject to its audience and moderation. If upload fails, check your connection and file, then retry. Do not submit repeated uploads while one is still processing.
Why is a video blurred or muted?
Visitors must register to watch videos. Adult or sensitive videos require consent before playback. Use the labelled sound button to unmute. A content warning does not make prohibited material acceptable.
Kindness and fact-checking
How can I earn, spend or give Kindness?
Earn Kindness in HERO WORLD and through eligible publications or thanks. You can give available Kindness to another member or spend it on fact-checking. Transfers change personal balances, not league scores. Kindness is not money and cannot currently be withdrawn.
What happens when I thank an author?
Choose an amount and complete payment. The platform receives the payment; the author receives 1,000 Kindness per paid dollar or euro, not a cash payout. The author is notified which publication was thanked. Contact support with the invoice number if a confirmed payment is missing.
How does fact-checking work?
Request a check from the publication menu. We reserve 1,000 Kindness and notify you when the result is ready. A completed result, including private opinion, is charged; technical failure releases the reserve. Video and audio checking are not available.
Does a fact-check badge guarantee the truth?
No. AI can make mistakes and sources can change. Read the explanation and sources. An administrator can correct the result. A badge concerns the checked text version; it is not professional medical, legal or financial advice.
Safety and help
How do I report content or appeal moderation?
Use Report in the publication menu and explain the problem. For an appeal, include the publication link and the decision you dispute. Support handles bugs and suggestions; urgent safety or rights complaints can also go to the contact address on our Safety page.
What should I send in a bug report?
Describe what you tried, what happened and what you expected. Include the page link, device and browser. A screenshot helps, but remove passwords, payment information and other people’s private data. Do not attach illegal material.
When will I receive a response?
Check My requests below for status and the support response. Guest history is tied to this browser session. We review suggestions but do not promise implementation, a response deadline or uninterrupted availability during alpha.
Contact support
Report a bug or suggest an improvement. Do not include passwords or illegal material.
My requests
Check here for the support response. Guest history belongs to this browser session.